Thank you for choosing Nioli. Please review the following delivery terms carefully before placing your order.
1. Delivery Locations
We currently deliver to the following locations: Male’ City, Hulhumale’, and Boats. If your location is outside our delivery range, please contact us at 999 2006 to explore possible options.
2. Delivery Charges
Delivery is FREE for orders delivered to the locations above. Orders below MVR 500 may incur an additional fee. Any additional charges will be communicated to you in advance.
3. Delivery Timeframe
Orders placed before 6 PM will be delivered on the same day. Orders received after 6 PM may be scheduled for the following day. Regular deliveries are not scheduled on Fridays. However, if a delivery is scheduled for Friday, we will inform you in advance.
4. Delivery Address and Package Label
To ensure smooth delivery, please provide an accurate delivery address and include the following details when placing your order:
For General Deliveries:
Recipient’s Name,
Address,
Contact Number.
For Boat Deliveries:
Boat Name,
Boat Location,
Captain’s Contact Number,
Island/Resort Name, and Atoll.
5. Delayed or Lost Deliveries
While we aim to deliver orders promptly, occasional delays may occur. If your delivery is delayed or lost, please contact us at 999 2006 for assistance. Nioli is not responsible for delays caused by third-party services.
6. Cancellations and Changes
Any changes to the delivery address or cancellations must be requested before the order has been shipped. Once the order is shipped, cancellations or address changes will no longer be possible.
7. Refunds & Returns
Customers have 24 hours to inspect items for any manufacturer defects. Returns will be accepted only if the item is returned in its original packaging, as provided at the time of purchase.
For Refunds or Returns: Items should be returned to the following address:
Seeraazee Kanmatheege, L7,
Machangoalhi,
Bodufulah Goalhi,
Male’ City,
Contact: 999 2006.
8. Contact Us
If you have any questions or need assistance, please reach out to us: Phone: 999 2006.
By placing an order on our website, you confirm your agreement to these Delivery Terms and Conditions.